Shipping policy

We work directly with producers and artisans around the world, which means your order is shipped with care straight from the source.

Because our products come from different regions and makers, they may arrive in separate packages and at different times. This helps us reduce unnecessary handling, support local fulfillment, and ensure that everything reaches you as fresh and direct as possible.

Once your items ship, you’ll receive tracking information for each shipment. If you have any questions about your order or its delivery status, please don't hesitate to reach out, we’re happy to help.

Thank you for supporting direct trade and the people behind the products.